The growth of managed servcies is being driven by technology companies looking to offset stagnant or declining revenues in products and traditional services.
As a result, it is only a matter of when, not if, technology services organizations will invest in a managed services practice or organization.
This TSIA Services Insight (Abridged) keys in on the first of five most common mistakes made when starting up a managed services business, including:
"As we start up a managed services business, it is important for us to really understand the market, benchmarking, and trends. TSIA helped us do just that."
World Wide Service Marketing,
Extreme Networks, Inc.