Findings from TSIA's 2015 Knowledge Management Survey
This report will share the findings of the survey, with particular focus on three areas:
With high planned spending for KM technology again in 2015-2016, companies need to actively embrace a knowledge-sharing culture and dedicate headcount to this critical service capability in order to be successful.
Download the report today to gain valuable KM insight and increase your likelihood of knowledge management success!
"Our TSIA membership continuously helps us by providing the timely, unique, and extremely compelling insight we need to get through critical executive-level technology planning and budget discussions."
Director, Solution Design, ServiceSource International, Inc.