We recently conducted a benchmark survey with eight TSIA members whose maintenance and support businesses represented over
$1 billion in recurring revenues.

The survey solicited information from participants regarding various aspects of their maintenance and support contract business, including:

  • Initial sales of maintenance and support contracts with the product deals
  • Renewal sales
  • Upselling to premium support
  • An array of relevant metrics and practices

Download this free report now to get a look at key findings from the survey and valuable recommendations from the data analysis.

"TSIA is the best source for relevant facts, trends, and performance, and we use what we learn on a weekly basis to assist us in making operational and strategic decisions about our business. TSIA helps us to be a higher-performing organization."

Chris Todd
Senior Vice President, Services,
Kronos Incorporated

Leveraging Maintenance and Support for Service Growth in an Industrial Equipment Environment

Free Download