Education services offer diversification is fundamental to any business. It’s the reason why some companies prosper and others do not.

This paper highlights key findings and best practices from TSIA's Education Services Offer Development Survey in the following areas:

  1. Offer development processes
  2. Offer segmentation and packaging
  3. Adoption services
  4. Offer development metrics

We are currently transforming our traditional training business into an adoption business and have benefited greatly from TSIA's thought leadership and connection to industry leaders.

Kurt Kuelz

Senior Vice President, Global Services, Camstar Systems, Inc. (A Siemens Business)


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About TSIA

The Technology Services Industry Association (TSIA) is the leading industry association for executives who run service lines of business within technology companies. Our membership base includes 80% of the Fortune 100 technology firms in more than 65 countries worldwide.