What Is Managed Services Benchmarking?

TSIA delivers the most comprehensive benchmark in the industry for managed services organizations. The survey addresses a broad range of practices, results, and operational metrics in the core areas that enable companies to gain perspective on their managed services business performance. 

The Benchmark Preview Includes:

  • Sample benchmark questions from four of the seven essential areas of analysis
  • Areas of analysis used for evaluating an individual company against industry peers
  • A graphical representation of TSIA's benchmark scoring methodology
  • Access to a bonus download outlining the key benefits of TSIA membership

Take the first step in discovering how to improve service profitability for your managed services organization by downloading this preview.

Managed Services Benchmark Preview

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"TSIA is a unique aggregation of services-specific resources, conference events, communities, and recognition programs—all of which provide insight into the latest industry news, trends, best practices, and more."

Juan Jones
Senior Vice President,
Customer Support Services, Oracle