A glance at what the TSIA managed services benchmark survey entails
TSIA delivers the most comprehensive benchmark in the industry for managed services organizations. The survey addresses a broad range of practices, results, and operational metrics in the core areas that enable companies to gain perspective on their managed services business performance.
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"TSIA is a unique aggregation of services-specific resources, conference events, communities, and recognition programs—all of which provide insight into the latest industry news, trends, best practices, and more."
Senior Vice President,
Customer Support Services, Oracle