Automation Is Critical to Boosting Productivity and Lowering Margins
With the increased complexity of today’s products and the ever-growing number of customer interactions, investments in service and support technology are a primary avenue to meet and exceed customer expectations for service levels.
Download your free copy of the report and be equipped to make smart investments in service and support technology.
TSIA is the leading industry expert in technology support services and is an organisation I trust to keep ahead of the industry trends.
EMEA Director, Citrix Technical Support, Citrix Systems
The Technology Services Industry Association (TSIA) is the leading industry association for executives who run service lines of business within technology companies. Our membership base includes 80% of the Fortune 100 technology firms in more than 65 countries worldwide.