Technology is a critical component for success in field service. 

Various platforms and applications are required to understand and track customer behavior as well as perform on-site repairs.

In this report:

  • 21 separate application categories recommended for highly productive, scalable field services
  • Top-installed vendors in each category
  • A new section focused on leveraging technology for extreme automation in field service

Download your free copy of the report and make the right investments in field services technology to meet and exceed customer expectations for service levels. 

TSIA is the best source for relevant facts, trends, and performance, and we use what we learn on a weekly basis to assist us in making operational and strategic decisions about our business.

Chris Todd

Senior Vice President of Operations & Chief Services Officer, Kronos

2017 Field Services Technology Stack

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About TSIA

The Technology Services Industry Association (TSIA) is the leading industry association for executives who run service lines of business within technology companies. Our membership base includes 80% of the Fortune 100 technology firms in more than 65 countries worldwide.