Planned technology spending is high for

It's clear that investments in service technology are the key to exceeding customer expectations, but knowing where to start can be difficult. 

This report is designed to help professional services executives:

  1. Make decisions about the incremental technology investments that will generate ROI
  2. Leverage best practices used by professional services organizations over 10 categories
  3. Measure shifts in adoption, satisfaction, and planned spending across the industry

Download this report to identify areas in which peers have already adopted solutions in order to avoid losing a competitive edge due to lack of technical sophistication.

"Our TSIA membership continuously helps us by providing the timely, unique, and extremely compelling insight we need to get through critical executive-level technology planning and budget discussions."

Shawn Santos

Director, Solution Design,
ServiceSource International, Inc.


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