Adoption, Satisfaction, and Planned Spending for Technology and Services
However, knowing where to start is difficult, especially with so many different products offering a similar ROI story.
Three things customer success executives can learn from this detailed report:
Download this report to see how your company measures up to other customer success organizations.
We were able to leverage the information provided by TSIA to justify multiple investments needed for R&D and product management.
Daniel Coullet, VP Cloud Services, PTC